If you ever brought your spouse with you to a conference in Las Vegas, tacked on a weekend in the Keys after a site visit in Miami, or took in the Christmas markets in Salzburg following a meeting in Munich, you were part of a burgeoning trend in travel: the bleisure trip.
A loosely defined category where business and leisure converge, bleisure typically refers to a person vacationing at a destination before or after visiting for a work-related purpose. A 2016 survey by Expedia Group Media Solutions found that bleisure travelers worldwide turned 43 per cent of their business trips into vacations. That figure increased to 60 per cent by 2018, with an average extension of close to three nights. Younger professionals were particularly fond of the practice: In 2019, a National Car Rental survey reported that 90 per cent of millennial business travellers added leisure components to their trips.
Then came 2020, the year that business travel died. The COVID-induced collapse of corporate travel has also killed bleisure—and it could have a lasting influence on how we travel for pleasure. Where we take our vacations, how we get there, when we go, how long we stay, and even how our trips impact the environment are all changing. And though prompted by the pandemic, many of the shifts can be traced to the inextricable link between business and leisure travel.
According to the Global Business Travel Association, there were more than 400 million business trips in the United States alone in 2019. By April of this year, however, 92 per cent of the organisation’s members reported cancelling or suspending all or most domestic travel, a figure that rose to 98 per cent for international travel.
The catalysts behind corporate travel’s demise are clear: Health concerns and travel restrictions have made business trips untenable in the time of COVID-19, while the rise of the remote workplace and the embrace of video-conferencing technology have made them largely unnecessary.
This combination has created a new reality for the travel industry, one that is expected to persist long after the pandemic. “We’re still over a year away from an upstart on business travel,” says Lori Pennington-Gray, director of the University of Florida’s Tourism Crisis Management Initiative. “And it’s going to look very different from what it looked like before.”
Like its corporate counterpart, leisure travel will have a different look in the coming months and years. A key factor in the transformation will be the downfall of bleisure—and the cost savings it affords. According to the National Car Rental survey, saving money was a primary reason for taking a bleisure trip for 49 per cent of millennials. Indeed, travelling to London or Hong Kong might not be feasible if your company isn’t covering your flight. “Do I still invest in that long-haul trip even if part of it isn’t paid for?” Pennington-Gray says. “Or do I stay closer to home and make shorter trips?”
Bleisure is also a matter of convenience. Piggybacking a weekend in Prague after a business trip to the Czech capital makes perfect sense when compared with, say, a 35-hour round-trip excursion from Los Angeles for a two-night stay.
Of course, business travel dictates many of the places we travel to in the first place. The 2018 Expedia Group study found that 67 per cent of bleisure trips were in the same destination as the person’s business travel. What’s more, business trips frequently include a family member or friend who is travelling for leisure. In Las Vegas, for instance, 6.6 million people visited for a conference last year, 24 per cent of whom brought along at least one companion—travellers who otherwise might not have gone there on vacation.
“When you look at the Londons, the New Yorks, the Vegases—every major city centre—corporate travel is the main driver of their [tourism] business,” says Lindsey Ueberroth, CEO of Preferred Hotels & Resorts.
Major hotel chains are likewise dependent on corporate travel, which accounts for almost 70 per cent of revenues for Marriott International and Hilton, according to a recent New York Times feature. Business travel is also essential to airlines. The Times found that corporate travelers represent about half of all revenues for major airlines, and an even greater share of profits.
The airlines’ recent cuts to flight schedules and routes are a reflection of both the current drop in demand and the bleak outlook for corporate travel’s recovery. The longer the business-travel drought lasts for airlines, the less convenient and affordable air travel will become. That will likely further a trend that began this summer, when driving destinations became de rigueur.
Daiki Murakami bids his family goodbye at Narita Airport near Tokyo on June 25, 2020. He was among the 440 businesspeople who traveled from Japan to Vietnam on three chartered flights, after the two countries eased travel restrictions in the wake of the pandemic. Upon arrival, travelers were tested for the virus and quarantined for 14 days. Photo by: Kyodo New/Getty Images
Sparked by the perceived health risks of flying, the summer surge in road trips helped offset the loss of business travel in resort towns from New England to Southern California. Kurt Bjorkman, general manager of the Ranch at Laguna Beach, had forecast that 30 per cent of his business in 2020 would be from group and corporate travel. That was gone almost overnight, he says, but the resort still had its best August ever. “We’re a drive market to begin with, and that’s just intensified with people not being able to leave the country.”
The transition to remote offices and, at least temporarily, virtual schools, is also creating opportunities for leisure travellers. “I can work from anywhere, and my kids can study from anywhere,” Ueberroth says. “Why wouldn’t I drive somewhere and spend a week where my kids can be at the pool on their breaks?”
Several hotels are catering to this niche by reconfiguring spaces—even converting ballrooms into study halls—and offering programming for remote workers and students. Ueberroth cites Montage Hotels & Resorts’ recently launched Montage Academy, a programme that includes tutoring for children ages 6 through 17 plus after-school “electives” ranging from hiking to cooking classes.
While children will eventually go back to school, many adults may not return to an office—and the initial appeal of working from home could grow old. “We’ve all been on the same cul-de-sac, so to speak, for a long time, and it’s good to get out there and change your point of view,” says Tracey Slavonia, chief marketing officer for Salamander Hotels & Resorts.
The company, which has properties in Charleston, South Carolina; Middleburg, Virginia; and Montego Bay, Jamaica, is seeing travellers from nearby metropolitan areas using its hotels as remote workplaces. “When the Jamaican border was closed, we marketed our Montego Bay property to Kingston residents,” says Slavonia. “They were renting five- to seven-bedroom villas and settling in for extended periods of time.”
Longer, and fewer, trips could be another direct result of the remote-office revolution. If you don’t need to be in an office—and you don’t need to take business trips to visit other offices—you can feasibly settle in for weeks, or months, at a time. “People are realising, ‘I don’t have to get back home, I don’t have to go to the office,’” says Misty Belles, managing director of global public relations for the travel network Virtuoso. “We’re seeing almost like rental agreements, where they’re staying at a hotel for two to three months.”
The combination of closer-to-home travel and extended stays offers potential upsides for the environment. In addition to fewer long-haul flights, the trends could mean less turnover in hotels, with more of a consistent ebb and flow of longer-term guests. “Hotels will be hosting visitors in lower numbers than in the past,” says Pennington-Gray, “and they have the opportunity to think long term of what that impact is going to be.”
Ueberroth believes there will also be a perspective shift among travellers. “Coming out of this, the traveller is going to care a lot more about what properties are doing. How are they investing in their communities?” she says. “If there’s one thing this has taught us, it’s the importance of taking care of people in your own backyard.”
New travel habits might also ease some of the stress of overtourism. Rather than crowding popular spots during summer, spring, and weekend breaks, newly flexible workers could form a steady trickle throughout the year. “The big winner in all of this is shoulder season,” Belles says. “The clear lines that have always been drawn from a seasonal aspect are now getting super blurry.”
Though shifting, the lines between business and leisure travel promise to remain blurry as well. Bleisure as we know it might be dead, but a new bond between the categories is forming. “If we’re spending a month at a hotel close to home and working remotely, is it truly a vacation?” says Bjorkman. “Or is it simply the new-look bleisure trip?”
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