Japan’s “Weird Hotel” is Run Entirely by Robots

Including a dinosaur receptionist. | By NGT Staff

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The staff may be robots but they’re sharply dressed. Photo courtesy Henn na Hotel

If you’re the kind of hotel guest who prefers minimal interaction with the staff, you’re going to love Japan’s new robot hotel.

Located in the Japanese town of Sasebo, the Henn na or Weird Hotel, is staffed almost exclusively by robots of various shapes and sizes. Everything from the check-in procedure to the bellhop service and the cloakroom is manned by machines. An English-speaking dinosaur and a Japanese-speaking humanoid greet you at the front desk as you check in.

Everything in the hotel is automated—a digital image of the guest’s face is registered during check in, and is used to grant access to rooms instead of traditional keys. However, if this is too high-tech for you, don’t worry. The hotel also provides card keys on request.

Other machines in the hotel include a porter robot that carries a guest’s luggage, drones that serve mini-jars of snacks, and the Tuly, a small robot in each room that acts as a personal concierge service. It answers questions like “What will the weather be like tomorrow?” and even switches the lights off on command, The Associated Press reports.

There are a few humans on the hotel staff who are on-call 24×7, according to the hotel’s website, and who will respond in case of emergency.

The hotel opened in 2016. Double rooms start from approximately ¥8,100/₹4,750. Details here.

Watch Bloomberg Business’s video of the hotel below:

Updated in December 2016.

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